BulkiAppsfor Shopify
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WhatsApp Chat Button

Answer product questions
in WhatsApp.

Size advice. A delivery detail. One last thing before checkout. Give shoppers a familiar way to ask, right from your store.

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Part of BulkiApps: 15 modules, one install
GOOD SUPPORT STARTS WITH HELLOStore support conversation answering a shopper's sizing question in WhatsApp.
WHAT SHOPPERS ASK

“Will this fit?”

“When will it arrive?”

“Can you help me choose?”

HOW IT WORKS

Where the chat button
appears.

Make the invitation easy to find.
Keep the conversation easy to start.

Shopify product page with a WhatsApp chat launcher and a greeting in the bottom-right corner.
There when a question comes up.A recognizable WhatsApp entry point on your store.
  1. 01

    Spot the invitation.

    A familiar chat button gives shoppers a clear place to ask for help.

  2. 02

    Bring the context.

    Prefill a useful message with the product title or URL to start with the right details.

  3. 03

    Keep it personal.

    Continue in WhatsApp, where your team can answer the question in a real conversation.

PLACEMENT

Product questions,
answered in WhatsApp.

A mobile WhatsApp conversation about updating an order's delivery address.

Before a purchase or after an order, give customers a direct way to reach your team.

YOUR STORE. YOUR AVAILABILITY.

Common questions.

01 / MESSAGE CONTEXT

Skip the “which product?”

Use a prefilled opening message to bring the product title, page URL or question into the conversation.

02 / BUSINESS HOURS

Set a realistic invitation.

Align the chat entry point with the hours your team is available.

03 / PAGE & DEVICE RULES

Show up where it makes sense.

Choose the pages and devices where shoppers can see your chat button.

BEFORE YOU SAY HELLO

A few things
worth knowing.

Where does the conversation happen?

The storefront button gives shoppers an entry point into WhatsApp. Your team continues the conversation there.

Can the message include product context?

Yes. Use a prefilled message with a product title, URL or opening question so your team has a useful starting point.

Can I control when the button appears?

Business hours, page rules and device visibility help you decide where and when to make chat available.

GET STARTED

Add WhatsApp Chat
to your store.

Join Early Access